This incident has been resolved. All emails have been processed by Collaboration Manager into their respecting WorkflowMax account.
Posted Sep 12, 2025 - 23:00 AEST
Monitoring
A fix has been implemented for new emails sent to Collaboration Manager and we are monitoring the results. A separate fix is being implemented to restore emails sent prior to this.
Posted Sep 11, 2025 - 14:21 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 11, 2025 - 14:00 AEST
Investigating
We are currently investigating reports of emails not being received by Collaboration Manager.