Custom PDF Print Template - Fonts

Incident Report for WorkflowMax

Resolved

This incident has been resolved.
Posted Jul 22, 2024 - 14:34 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 22, 2024 - 10:06 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 22, 2024 - 09:22 AEST

Investigating

We are currently investigating an issue relating to Custom PDF Print Templates not formatting as desired due in some accounts due to using a different font than that in the .docx version of the template.
Posted Jul 22, 2024 - 09:12 AEST
This incident affected: Web Application.